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Salesforce Training Course: Administrator and App Builder Certification
Salesforce Training Course: Administrator and App Builder Certification
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Live Online Classes starting on 28th Jan 2023
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Instructor-led Salesforce Admin and Dev Foundation live online Training Schedule
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Why enroll for Salesforce Certification Training?
Salesforce Certification Training Benefits
The global salesforce services market is set to top US$ 13 Bn in 2022, and is predicted to expand at a CAGR of 14.4% to reach a valuation of US$ 33.5 Bn by 2029. With this increased demand for Salesforce worldwide, the demand for Salesforce professionals across the globe is also increasing. According to IDC, there has been a huge increase in jobs that require Salesforce skills, and the Salesforce ecosystem is predicted to have 3.3 million new jobs and over $850 billion in revenues worldwide by 2022. The best way to land you a good job with a handsome salary in this domain is to get a Salesforce Certification.
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Why Salesforce Certification Training from edureka
Live Interactive Learning
- World-Class Instructors
- Expert-Led Mentoring Sessions
- Instant doubt clearing
Lifetime Access
- Course Access Never Expires
- Free Access to Future Updates
- Unlimited Access to Course Content
24x7 Support
- One-On-One Learning Assistance
- Help Desk Support
- Resolve Doubts in Real-time
Hands-On Project Based Learning
- Industry-Relevant Projects
- Course Demo Dataset & Files
- Quizzes & Assignments
Industry Recognised Certification
- Edureka Training Certificate
- Graded Performance Certificate
- Certificate of Completion
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About your Salesforce Certification Training
Skills Covered
- Salesforce objects and fields
- Salesforce security controls
- Validation and workflow rules
- Data management
- Application lifecycle
- Sales and service cloud
Salesforce Admin and App builder Certification Training Course Course Curriculum
Curriculum Designed by Experts
Introduction to Cloud Computing and Salesforce Platform
10 Topics
Topics:
- What is Cloud Computing
- Service and Deployment models in the Cloud
- Market situation
- Cloud Ownership
- Introduction to SF1 and Force.com Platform
- Declarative & Programmatic Options in Force.com
- Meta-data Driven Architecture
- Multi-tenant Architecture
- Business and IT benefits
- Use of SF1
Hands-on:
- Create Salesforce Account
Skills You will Learn:
- Declarative & Programmatic Options
- Meta-data Driven Architecture
- Multi-tenant Architecture
Building Blocks of Salesforce Platform
12 Topics
Topics:
- Sign-up for a Free Environment / Org
- Adding company logo
- Benefits of System overview
- Salesforce Key Building Blocks
- Editions and Different Environments Available
- MVC Pattern
- Student App
- Student App Master Basic Data Model
- Student Master and Marks/Grades
- Student Master Basic Security Model
- Student Master Reports
- Student Master Application Scope
Hands-on:
- Build a Custom Student App
Skills You will Learn:
- MVC architecture
- Navigating salesforce platform
- Page and search layout
Salesforce Data model, Objects, Relationships and Fields
7 Topics
Topics:
- Custom Objects and understand various properties in the Object definition section
- Standard objects
- Field and Data Types
- Custom Field Properties
- Field Dependencies
- Types of Relationship Fields
- Search Layouts
Hands-on:
- Create Custom Objects
- Customize standard objects
- Create custom fields
- Use Search layout
Skills You will Learn:
- Custom objects
- Standard and custom fields
- Relationship fields
Salesforce Security Model and its Features
13 Topics
Topics:
- Security Model Mind Map
- System Level or Org Level Security
- User Administration and Troubleshooting
- Permission Sets
- Profile and Permissions Sets
- Password Policy
- IP Address security
- Login hours
- Session settings
- Activations
- Page layout assignment
- Tab setting
- Field level security
Hands-on:
- Create Permission Set
- Create Profile
- Apply field level security
- Secure page layouts
Skills You will Learn:
- Security controls in salesforce
- User administration and troubleshooting
- Field level security
- Securing page layouts
Salesforce Security Model Object, Record and Field Level features
10 Topics
Topics:
- Security Model Mind Map
- Record Level and Object Level
- Organization wide defaults
- Organization wide defaults – Student App
- Role and Role Hierarchy
- Criteria Based Sharing
- Different ways to gain Record Level Access
- Public Group
- Queue
- Public group Vs Queue
Hands-on:
- Create roles and role hierarchy
- Secure Salesforce platform as per the requirements
Skills You will Learn:
- Role and role hierarchy
- Security at record and object level
- Record level access
Business Logic, Formulas & Validations
7 Topics
Topics:
- Business Logic Mind Map
- Different Options to Implement Business Logic
- Functions
- Formula
- Validation Rules
- Rollup Summary Fields
- Record Types and Page Layouts
Hands-on:
- Implement business logic
- Create validation rules
- Create Formula Fields and Rollup Summary Fields
Skills You will Learn:
- Implementing business logic
- Data quality and integrity
- Validation rules
- Formula and Rollup summary fields
Business Process Automation in Salesforce
9 Topics
Topics:
- Business Process Automation
- Business Requirements – Workflow Rules
- Workflow - Actions (Time When Action Takes Place)
- Workflow – Actions
- Workflow – Considerations
- Approvals – Introduction
- Approvals - How to Create A Process
- Approvals - Actions
- Approvals - How and What Can Approvers Do
Hands-on:
- Create a workflow process
- Implement workflow rules and actions
Skills You will Learn:
- Business process automation
- Workflow rules and actions
Customer Management using Salesforce Sales Cloud
11 Topics
Topics:
- Sales Cloud
- Sales Process
- Sales Productivity Features
- Lead Management
- Lead auto response
- Lead assignment
- Web to lead
- Accounts and Contacts Management
- Opportunities
- Campaign Management
- Price Book, Products, Price Book Entries
Hands-on:
- Capture and Manage Leads
- Assign leads
- Work with Salesforce Sales Cloud
Skills You will Learn:
- Working with sales cloud
- Lead management
- Accounts and contacts management
- Campaign management
Customer Service Solution using Salesforce Service Cloud
14 Topics
Topics:
- Service Cloud
- Case Management
- Typical Service and Support Process
- Automation - Web2Case and Auto-Response
- Automation - Email2Case
- Automation - Assignment Rules
- Automation - Escalation Rules
- Email Templates in Case Management
- Channels
- Case Resolution – Solutions
- Case Resolution Using Knowledge
- Communities Basics
- Communities Setup and Administration
- Communities – Ideas and Answers
Hands-on:
- Work with Salesforce Service Cloud
- Automate Case Management
- Capture cases from website and email
- Customize case process, Solutions, Communities and Salesforce Knowledge
Skills You will Learn:
- Case management
- Service and support process
- Communities
- Working with service cloud
Data Handling and Processing in Salesforce
7 Topics
Topics:
- Data Handling and Processing Overview
- Exporting data and Regular Backup
- External ID and Unique Fields
- Import Data
- Apex Data loader
- Import Wizard and Data Loader and compare the features, Update, Upsert operations, Delete and Hard Delete records
- Transfer record ownership
Hands-on:
- Handle and Processing Data
- Import Clean Data
- Export data and Regular Backup
- Install Apex Data loader
- Use the Import Wizard and Data Loader
Skills You will Learn:
- Data management
- Importing and exporting data
- Import wizard and data loader
Reports and Dashboards in Salesforce
13 Topics
Topics:
- Report with and without modifications
- Tabular report, summary and matrix report
- Report and Security
- Report Builder and Standard Reports Available
- Custom report type and store in a folder
- User filters in reports
- Dashboard
- Bucket field
- Tabular Report significance
- Summary report significance
- Matrix report significance
- Joined report significance
- Dynamic dashboard
Hands-on:
- Create various Salesforce report such as tabular report, summary and matrix report
- Add a chart and few other features like highlighting
- Create a custom report type and store in a folder
- Filter users in a report
- Create dynamic dashboard
Skills You will Learn:
- Reports and dashboard
- Custom report
- Dynamic dashboard
Salesforce 1, Lightning App Builder, Salesforce A, Outlook
6 Topics
Topics:
- Customizable parts of the SF1 app
- Security and customizable settings
- Navigation menu
- Compact layouts and Mobile cards
- Basic admin activities on Salesforce A
- Outlook and SF synch up
Hands-on:
- Customize Salesforce1 app
- Customize security settings
- Navigate through Salesforce menu
- Create Compact layouts and Mobile cards
- Perform basic admin activities on Salesforce A
- Integrate Salesforce with Microsoft Outlook
Skills You will Learn:
- Customize Salesforce1 app
- Navigating and working Salesforce1 app
Activity Management, AppExchange, Content and Folder Management
4 Topics
Topics:
- Activity management - Tasks, Events and Open activities
- Tasks and events
- Folders and Document templates
- AppExchange
Hands-on:
- Manage Salesforce activities
- Create and track tasks and events
- Create folders and Document templates
Skills You will Learn:
- Activity management
- AppExchange
- Content and folder management
Chatter, Global Action and Publisher Layout
7 Topics
Topics:
- Chatter groups, feeds, people
- Files, Follow records, people
- Groups Topics and Files
- Global action types-Create
- Log a call, Custom VF page
- Custom canvas, Publisher layout
- Global an Object specific actions
Hands-on:
- Create Chatter groups, feeds, people
- Create custom VF page
- Create Custom canvas, Publisher layout
Skills You will Learn:
- Chatter
- Publisher layout
- Custom VF page
Salesforce Mobile
3 Topics
Topics:
- Salesforce1
- SalesforceA
- Salesforce1 Vs SalesforceA
Hands-on:
- Work with Salesforce1 and SalesforceA
Skills You will Learn:
- Working with Salesforce1
- Working with SalesforceA
Deployment Process in Salesforce
3 Topics
Topics:
- Outbound Change Sets
- Inbound Change Sets
- Deployment Settings
Hands-on:
- Work with Change Sets
- Implement deployment steps
Skills You will Learn:
- Working with change sets
- Deployment process in Salesforce
Salesforce Project Application Lifecycle
4 Topics
Topics:
- Milestones
- Sandboxes
- Change Sets
- Packages
Hands-on:
- Work with Sandboxes
- Create change sets and packages
Skills You will Learn:
- Project application lifecycle
- Working with sandboxes
Lightning in Salesforce
3 Topics
Topics:
- Lightning Components
- Lightning Component Capabilities
- Lightning Components vs. Visualforce
Hands-on:
- Work on lightning experience
Skills You will Learn:
- Working with lightning components
Buttons and Link management in Salesforce
5 Topics
Topics:
- Custom Buttons
- Custom Links
- Records with Actions
- Global Action
- Object Specific Action
Hands-on:
- Create custom button and links
Skills You will Learn:
- Custom buttons and links
- Actions in Salesforce
Salesforce App Exchange
5 Topics
Topics:
- AppExchange Overview
- Finding and Selecting an App
- Installing an App
- Finding a Developer
- Finding a Consultant
Hands-on:
- Use AppExhange and work with ready to install apps
Skills You will Learn:
- Using AppExchange
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Salesforce Certification Description
About The Salesforce Admin Certification Course
Edureka's Salesforce training online will make you an expert in all the concepts related to administration and declarative development options. It will also help you prepare for Salesforce Certification.
Note: We do provide Self Paced content related to:
What are the objectives of our Salesforce Admin Training?
After completing this Salesforce certification course, students will be able to:
Who should go for this Salesforce Admin Certification Training?
This Salesforce training certification at Edureka is suitable for all professionals who are passionate about CRM and cloud computing. But typical profiles, but not limited to, who go for Salesforce training are:
What are the prerequisites for this Salesforce Certification Course?
Salesforce Admin Certification training at Edureka does not require any specific pre-requisites. But any working knowledge as an administrator or a developer or a functional consultant will be handy.
What are the system requirements for our Salesforce Certification Training?
Participants are expected to have a PC with minimum 2GB RAM and a latest browser and internet connection. Windows or Mac is recommended Basic Adobe reader and Office tools or Google Docs will be handy.
How will I execute the practicals during this Salesforce Admin course?
For executing the practicals, participants will be enabled to create a life-time free SFDC development environment on the Cloud. There are few simple tools that need to be installed for specific topics which comprise around 10% of the total salesforce administrator course and will be provided in that module.
Salesforce Certification Training Course Projects
Service System Project
A Canada based company which works in the Mobile domain, is in need of an application which can help it to boost the service. To make things very effective, they will use the Sal....Placement Company Application
A Japan based placement company wants to use Salesforce for end to end process of its business process, in Salesforce. Management has decided to track all positions posted by rec....Event Management
Create an app for Event Management that takes care of – Event Registrations, Confirmations, Cancellations, Speaker associations, and other event-related activities.Salesforce Certification
The Salesforce Administrator credential is designed for individuals who have experience with Salesforce and continuously look for ways to assist their companies in getting even more from additional features and capabilities. The exam covers the breadth of applications, the features and functions available to an end user, and the configuration and management options available to an administrator across the Sales, Service, and Collaboration Clouds.
- Content: 60 multiple-choice/multiple-select questions and 5 non-scored questions
- Time allotted to complete the exam: 105 minutes
- Passing score: 65%
- Registration fee: USD 200 plus applicable taxes as required per local law
- Retake fee: USD 100 plus applicable taxes as required per local law
- Delivery options: Proctored exam delivered onsite at a testing center or in an online proctored environment.
- References: No hard-copy or online materials may be referenced during the exam.
- Configuration and Setup: 20%
- Object Manager and Lightning App Builder: 20%
- Sales and Marketing Applications: 12%
- Service and Support Applications: 11%
- Productivity and Collaboration: 7%
- Data and Analytics Management: 14%
- Workflow/Process Automation: 16%
To unlock the Edureka’s Salesforce Training course completion certificate, you must ensure the following:
- Completely participate in this Salesforce Certification Training Course.
- Evaluation and completion of the assessments and projects listed.
- You must complete the course and earn a minimum score of 80% in the assessment.
Salesforce jobs are some of the most secure and fastest-growing in the world. The demand for Salesforce has grown immensely as it continues to gain popularity among businesses globally. One of the most well-liked CRM platform is Salesforce, Professionals interested in advancing their careers with the newest trends and technology in CRM can do so by earning an Salesforce certification.
Beginners can become familiar with Salesforce easily as it is a user-friendly CRM platform. To learn its capabilities and functionality, it requires appropriate direction and a well structured training path. Beginners interested in a career in web development with Salesforce can sign up for our training and earn certificates to demonstrate their expertise in this domain.
It is a globally recognized credential that qualifies you to implement Salesforce best practices on behalf of your organization. The demand for Salesforce training is on the rise and there are many profitable employment possibilities and positions in tech organisations, making this the ideal time for candidates to enroll and earn certification. Due to the wide range of job options and prospects, learning Salesforce skills and start working straight away are also strongly recommended.
Our Salesforce certification course is designed to develop skills and evaluate candidates' knowledge. Following the completion of this certification, you will have access to a wide range of job possibilities. Some of the most important employment roles include Salesforce administrator, Salesforce consultant, and others.
Please visit the page which will guide you through the top Salesforce Interview questions and answers.
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Salesforce Course FAQs
What is Salesforce?
Salesforce is the world’s #1 customer relationship management (CRM) platform. It helps your marketing, sales, commerce, service and IT teams work as one from anywhere — so you can keep your customers happy everywhere.
Why should I take Salesforce training from Edureka?
Edureka offers a comprehensive Salesforce training online program so that you can be a master of Salesforce administrator and developer skills. You will also learn the basics of Visualforce, Apex, Dashboard, Process Automation, and other topics. This entire program aligns with Salesforce administrator certification exams. The Salesforce Admin course curriculum has been designed by industry experts and will have you working on real-time assignments and projects that are relevant to the corporate world. You can apply for the top jobs in MNCs around the world after completing the Salesforce training. This is why it is a worthwhile one-time purchase.
Who are the instructors for this Salesforce training course at Edureka?
All our instructors are working professionals from the Industry, working in leading organizations and have real world experience in Salesforce. All these experienced folks trained by Edureka provide Salesforce training online so that you can have a great learning experience.
Why Should I Take the Salesforce Certification Exams?
Having the Salesforce certification will define you as an expert in specific areas of Salesforce. Salesforce covers so much functionality and the certification can help to organize your learning efforts. Each certification has its study guide with the listed topics that will be covered, and ultimately it gives you an objective and target for your study.
What are the requirements for the Salesforce ADM-201 exam?
Candidates for the Salesforce Administrator credential need to have a general knowledge of the various features that Salesforce administrators can use. Candidates must be able to manage a Salesforce enterprise, perform administrative functions using the most up-to-date Salesforce features, and meet the basic business requirements. A minimum of six months experience in Salesforce administration is required. Individuals must also have a thorough understanding of the exam objectives as well as the necessary skills to complete the tasks. They can also learn skills through a variety of Salesforce training courses and resources. Exam dumps and practice tests are excellent tools for improving your preparation and ensuring your success.
What are the other certification courses Edureka offers in Cloud Computing technology?
Edureka offers various Cloud Computing courses such as Google Cloud Computing, Microsoft Azure, OpenStack, AWS, Microservices and the masters program in the technology.
How Long Does It Take to Get Salesforce Certified?
Being Salesforce certified takes an average of 6 weeks. The time required to prepare for Salesforce certifications varies depending on your experience. If Salesforce is a new platform, you will need to dedicate at least 10 hours per week to prepare for the exam. It takes six weeks to complete the Salesforce administrator certification exam. You may be able to complete the exam in as little as 2 weeks if you have some previous experience.
What types of Salesforce certification courses are there?
If you’re looking to land a new job, earn a raise or secure a promotion, Salesforce certification is a great career move. Followings are the list of certification that can help you to take your career at next level:
●Salesforce Administrator
●Salesforce Advanced Administrator
●Salesforce Certified CPQ Specialist
●Salesforce Certified Platform Developer I
●Salesforce Certified Platform Developer II
●Salesforce Certified B2C Commerce Developer
●Salesforce Certified Marketing Cloud Developer
●Salesforce architect certifications
Which Salesforce Administrator Certification is right for me?
Since Salesforce is constantly re-evaluating the type of certifications it offers, the very first thing should be to find out how to get Salesforce admin certification and which one should be right for you. Below are the two type of admin certifications which we think might be best for you:
●Salesforce Certified Administrator
●Salesforce Certified Advanced Administrator
Does Edureka provide any free learning resources for the Salesforce course?
Edureka has plenty of free learning materials to help you understand the basics of Salesforce such as: What is Salesforce, Salesforce Tutorial and Salesforce Interview Questions.
What is the average salary for a Salesforce professional?
Salesforce certifications help you land the highest paying salary. According to Payscale.com, below are the average base salaries for Salesforce professionals in different countries:
- India - INR 668,000
- US - $71,000
- UK - £35,000
- Canada - $66,000
- Australia - $79,000
What type of jobs can you get after completing this Salesforce online training?
Due to its proficiency, Salesforce is one of the most highly sought-after skills, as the market continues to grow. Salesforce is now a major technology for e-commerce businesses. The application makes it an extremely valuable tool for digital marketing departments. Salesforce is also used by sales teams as a key automation tool. These are the job roles requires Salesforce Admin and Developer Certification:
●SFDC developer
●Salesforce lightning developer
●Salesforce developer
●Salesforce administrator
●Salesforce developer
●Wave analytics
●Salesforce integration developer
Salesforce Certified Admin’s Salary vs Uncertified Admin’s Salary?
A Denver User Group survey about the salary of a Salesforce Admin found that those without a certification earned $69,600, while those with one certification made $86,850. This is a huge $17,250 per annum difference due to the Salesforce Admin certification.
How can Employers Verify your Certifications?
After passing the certification exams, you will be able to represent yourself as a Salesforce certified consultant. Salesforce has introduced a way to verify certification credentials online at their official website.
How much does it cost for Salesforce certification?
1. Salesforce ADM 201 Exam guide
- Content - 60 Multiple Choice Questions
- Duration - 105 minutes
- Passing Score - 65%
- Registration Fee - USD $200
- Retake Fee - USD $100
2. Salesforce Platform App Builder Exam Guide
- Content - 60 Multiple Choice Questions & 5 non-scored questions
- Duration - 105 minutes
- Passing Score - 63%
- Registration Fee - USD $200
- Retake Fee - USD $100
Why should I get Salesforce Administrator Certification?
Around 77% of Salesforce professionals hold at least one Salesforce certification according to the latest Salesforce Salary Survey with 39% of respondents stating that their salary increased after becoming Salesforce certified. With this level of competitiveness and a clear reward for putting the work in, becoming certified can vastly improve your career.
What are the outlines for Saleforce certification exams?
1. Salesforce Platform App Builder Certification Exam Outline
- Salesforce Fundamentals: 23%
- Data Modeling and Management: 22%
- Business Logic and Process Automation: 28%
- User Interface: 17%
- App Deployment: 10%
2. Salesforce Admin Certification Exam Outline
- Configuration and Setup: 20%
- Object Manager and Lightning App Builder: 20%
- Sales and Marketing Applications: 12%
- Service and Support Applications: 11%
- Productivity and Collaboration: 7%
- Data and Analytics Management: 14%
- Workflow/Process Automation: 16%
How much does Salesforce Administrator ADM 201 Certification Cost?
The Salesforce Administrator exams cost $200. You can pay this fee on the Salesforce website. Failure on one attempt will result in a $100 retake fee.
What if I miss a Salesforce Online Class?
You will never miss a lecture at Edureka! You can choose either of the two options:
- View the recorded session of the class available in your LMS.
- You can attend the missed session, in any other live batch.
What if I have queries after I complete this Salesforce course online?
Your access to the Support Team is for a lifetime and will be available 24/7. The team will help you in resolving queries, during, and after the course.
How soon after Signing up would I get access to the Learning Content?
Post-enrolment, the LMS access will be instantly provided to you and will be available for a lifetime. You will be able to access the complete set of previous class recordings, PPTs, PDFs, assignments. Moreover, access to our 24x7 support team will be granted instantly as well. You can start learning right away.
Do you have Salesforce training near me in my City?
Is the course material accessible to the students even after the Salesforce training is over?
Yes, access to the course material will be available for a lifetime once you have enrolled in the course.
Will I Get Placement Assistance after completing the Salesforce training online?
More than 70% of Edureka Learners have reported change in job profile (promotion), work location (onsite), lateral transfers & new job offers. Edureka's certification is well recognized in the IT industry as it is a testament to the intensive and practical learning you have gone through and the real-life projects you have delivered.
Can I Attend a Demo Session before Enrolment in this Salesforce Admin Training?
If you have seen any of our sample class recordings, you don't need to look further. Enrollment is a commitment between you and us where you promise to be a good learner and we promise to provide you the best ecosystem possible for learning. Our sessions are a significant part of your learning, standing on the pillars of learned and helpful instructors, dedicated Personal Learning Managers, and interactions with your peers. So experience complete learning instead of a demo session. In any case, you are covered by Edureka Guarantee, our No questions asked, 100% refund policy.
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