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ITIL® 4 Foundation Certification Training Course provides the guidance organizations need to address new service management challenges and utilize the potential of modern technology. The course is designed to introduce you to IT Service Management. You will learn the importance of ITIL® 4 and its guiding principles. You will also learn the key concepts of Service Management and the four dimensions of Service Management. You will understand the components of ITIL Service Value System and ITIL Service Value Chain.
ITIL® is a widely adopted body of knowledge and best practices for successful IT service management that links with training and certification. ITIL® 4 Foundation Certification Training Course provides the guidance organizations need to address new service management challenges and utilize the potential of modern technology. It is designed to ensure a flexible, coordinated and integrated system for the effective management of IT-enabled services.
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